Terms and Conditions

These Terms and Conditions ("Terms") are a binding agreement between you and JMYR Sdn. Bhd. (Company No. 202501052256 (1653663-P)) ("JMYR", the "Issuer", "we", "us", or "our"). They govern your access to and use of jmyr.com.my, the JMYR wallet portal, related services, and your purchase, holding, transfer, or redemption of JMYR.

By accessing or using those services or transacting in JMYR, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, do not use the services or transact in JMYR.

You must be at least 18 years old, legally able to enter this agreement, and located in a jurisdiction where your use of JMYR is permitted. Access may be limited by law, risk controls, service availability, or our partner requirements.

If you act for an organisation, you confirm that you have authority to accept these Terms for that organisation. "You" then includes both you and the organisation.

You must provide accurate, complete, and current information, complete required identity or business verification, and keep your credentials secure. Do not share passwords, one-time codes, wallet credentials, or other authentication information.

You are responsible for activity performed through credentials and devices you control, except to the extent caused by our breach of these Terms or applicable law. Tell us promptly at [email protected] if you suspect unauthorised access.

JMYR is a Ringgit-referenced, fully reserved stablecoin issued by JMYR Sdn. Bhd. as a tokenised settlement asset. It is designed to reference MYR on a one-to-one basis and support payments and settlement through appropriately regulated channels.

JMYR is not offered as an investment, security, deposit, or yield-bearing product. It does not promise interest, returns, or capital appreciation and does not use algorithmic stabilisation or leverage.

JMYR operates from Malaysia and is designed to reinforce applicable regulatory boundaries. Where a service involves a regulated activity—such as payment services, remittance, exchange, custody, market operation, or capital-market activity—that function may be performed by an appropriately licensed or regulated partner under its own terms and controls.

Unless expressly stated by the relevant authority, neither JMYR nor these Terms represent that JMYR is licensed, approved, guaranteed, or endorsed by Bank Negara Malaysia, the Securities Commission Malaysia, or any government body.

JMYR is issued as a ZTP-20 token on the Zetrix blockchain. Transfers are recorded according to the network's rules and may be final or irreversible. Network congestion, outages, protocol changes, wallet errors, and transaction fees may affect availability or completion.

Do not send JMYR to an unsupported address, network, bridge, wrapper, or application. We do not guarantee recovery of assets sent incorrectly or used through an unauthorised implementation.

JMYR is intended to maintain 100% reserve backing in cash and short-dated high-quality liquid assets. Reserve arrangements are intended to be segregated from the Issuer's operating funds and not pledged, lent, rehypothecated, leveraged, or otherwise encumbered.

Holding JMYR does not give you ownership, trust, custodial, or proprietary rights in any specific reserve asset or account. Your redemption rights are contractual and subject to these Terms, eligibility, verification, compliance controls, and applicable law.

Purchasing JMYR

Eligible, verified users may purchase JMYR through wallet.jmyr.com.my using available payment methods such as FPX. JMYR is released only after we or our relevant partner receives cleared funds and required checks are complete.

Redeeming JMYR

Eligible users may request redemption at par into fiat MYR paid to a configured bank account. Our target is to complete a valid, complete request within T+5 business days. A request is not complete until required tokens, instructions, verification information, and compliance checks have been received and confirmed.

Fees and limits

We or a partner may apply disclosed fees, minimum amounts, transaction limits, banking cut-offs, or processing conditions. These will be shown through the relevant service or otherwise communicated before they apply where practicable.

Access to JMYR may be subject to eKYC, AML/CFT, counter-proliferation-financing, sanctions screening, transaction monitoring, source-of-funds checks, transfer limits, and other compliance or fraud-prevention controls.

We may reject, delay, restrict, freeze, block, reverse where technically and legally possible, or report activity when reasonably required by law, sanctions, a competent authority, suspected fraud, a material security or operational incident, or our risk controls. Prior notice may not be possible or permitted.

You must not use JMYR or our services to:

• break the law, evade sanctions, facilitate fraud, or violate another person's rights;
• circumvent identity, compliance, security, transaction-monitoring, or access controls;
• misrepresent JMYR as government-backed, guaranteed, risk-free, or an investment product;
• introduce malware, probe systems without written permission, or disrupt a service or network;
• use another person's account, identity, bank account, or wallet without authority; or
• engage in conduct that threatens users, financial integrity, or system stability.

We process personal data according to our Privacy Policy and applicable data-protection law. Blockchain transactions may expose persistent wallet and transaction information, as explained in that policy.

The websites, services, software, documentation, branding, and technical materials are owned by JMYR or its licensors and protected by applicable law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the services for their intended purpose. No other rights are granted.

Our services may rely on or link to banks, payment providers, identity and compliance providers, blockchain infrastructure, custodians, merchants, remittance providers, wallets, and other third parties. Their own terms, privacy notices, availability, and controls may apply.

We do not control independent third-party services and are not responsible for their separate acts, content, security, or availability, except where applicable law or a written agreement provides otherwise.

We may suspend, restrict, or terminate access when reasonably necessary to comply with law or a competent authority, address sanctions or suspected fraud, protect users or systems, respond to a material incident, enforce these Terms, or manage a service that is no longer available.

Suspension or termination does not remove obligations or rights that arose before it. Where lawful and reasonably practicable, we will explain the action or provide a route to contact support.

To the extent permitted by law, JMYR and its services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or completely secure operation, or that every third-party service or blockchain transaction will remain available.

To the maximum extent permitted by law, the Issuer is not liable for indirect, incidental, consequential, punitive, or special loss, including loss arising from unsupported networks, user error, third-party failure, or events beyond our reasonable control. Nothing in these Terms excludes liability that cannot lawfully be excluded or limits statutory rights that cannot lawfully be limited.

You are responsible for determining and meeting tax, accounting, reporting, and other obligations arising from your acquisition, holding, transfer, or redemption of JMYR. We do not provide tax, legal, or investment advice.

JMYR is not a protected bank deposit. Unless applicable law or a binding legal arrangement provides otherwise, a holder's claim against the Issuer is contractual and may rank as an unsecured claim if the Issuer becomes insolvent.

We are not responsible for a failure or delay caused by events beyond our reasonable control, including natural disasters, war, civil unrest, government action, sanctions, network or telecommunications failures, blockchain incidents, banking disruption, labour disputes, or widespread cyber events. We will take reasonable steps to reduce the impact where practicable.

We may add, change, limit, or discontinue features to improve or secure our services, respond to law or partner changes, or manage operational risk. Where practicable, we will give reasonable notice of a material reduction affecting active users.

We may update these Terms from time to time. The updated version takes effect on the date shown above. If a change is material, we may provide additional notice. Continued use after the effective date constitutes acceptance where permitted by law.

These Terms are governed by the laws of Malaysia, and you submit to the exclusive jurisdiction of the Malaysian courts, subject to any mandatory law that applies to you.

If a provision is invalid or unenforceable, the remaining provisions continue in effect. We may assign our rights and obligations as part of a financing, reorganisation, merger, sale, or transfer. You may not assign yours without our written consent. A failure to enforce a right is not a waiver. These Terms and documents incorporated by reference form the agreement between you and us for the services they cover.

Website: jmyr.com.my
Wallet: wallet.jmyr.com.my
Email: [email protected]